The floating bubble shows up in my video
The bubble is drawn on top of your screen, so Android records it like everything else. You have three ways to keep it out:
- Hide it while recording. Turn on Hide the bubble while recording in Settings › Controls. Control everything from the notification instead: pull down the notification shade to pause, draw, take a screenshot or stop, and to show the bubble again if you need it.
- Use notification controls only. In Settings › Controls, choose Notifications instead of Floating or Both.
- Use dot mode. If you want the bubble on screen, switch it to dot mode and drag it to the edge so it is barely visible.
Screenshots taken from the bubble or notification are clean: the bubble steps aside for a moment while the screenshot is captured.
Internal audio isn't recorded
- Android 10 or newer is required. Older Android versions don't allow apps to capture internal audio. On those devices, use the microphone instead.
- Check the audio source. On the Record screen, make sure the audio source is Internal or Both, and that its volume isn't set to 0%.
- Some apps block audio capture. Many calling, messaging and streaming apps (for example WhatsApp calls) tell Android not to let their sound be recorded. That is a decision of the app, and SorotFlow can't override it. Their sound will be silent in your recording while other audio still works.
- Bluetooth headphones. If audio is missing while using wireless earbuds, try recording with them disconnected.
My recordings don't appear in the Gallery
Recordings are always saved inside SorotFlow, where you can find them in the app's Gallery tab. To also put a copy in your phone's Gallery (Movies/Sorot), turn on Also save to Gallery in Settings. You can also save an individual recording from the player.
Keep in mind that with this option each recording uses storage twice: once in the app and once in your Gallery. Uninstalling SorotFlow removes the app's copies, but the copies in your Gallery stay.
The app crashed or a recording was cut short
SorotFlow writes video in one-minute segments. If the app is closed by the system, the phone restarts or the battery dies mid-recording, open SorotFlow again: the completed segments are joined back into a playable recording automatically and you'll see a message that it was recovered. Only the last unfinished minute can be lost.
If recordings stop on their own, check:
- Auto stop settings (duration limit, shake to stop, stop when the screen turns off).
- Free space. Recording won't start with less than 300 MB free and stops automatically when storage is almost full.
- Battery optimization. Some phones stop background apps aggressively. Set SorotFlow's battery usage to Unrestricted in Android Settings › Apps › SorotFlow › Battery.
The video is black or an app is missing
Apps that protect their content, such as streaming, banking and DRM-protected apps, are recorded as a black screen by Android itself. SorotFlow doesn't bypass this protection. Also, choosing A single app in Android 14's capture dialog records only that app.
How to report a bug
Email us at [email protected] and include:
- Your phone model and Android version.
- The SorotFlow version (Settings › About & privacy).
- What you did, what you expected, and what happened instead.
- A screenshot or short recording, if you can.
SorotFlow doesn't send crash reports automatically, so your email is how we find out. Anything you send is used only to fix the problem. See our Privacy Policy.